Privacy Policy – frameclothingshop.com

1. Information We Collect

Personal Data You Provide

  • Contact information (name, email, shipping address)
  • Payment details (processed via secure gateways)
  • Account credentials (for registered users)
  • Communication preferences

Data Collected Automatically

  • Device and browser information
  • IP addresses and location data
  • Cookies and usage patterns
  • Purchase history and browsing behavior

2. How We Use Your Information

We process your data to:

  • Process orders and manage accounts
  • Improve our products and services
  • Prevent fraud and enhance security
  • Personalize your shopping experience
  • Comply with legal obligations

We rely on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Your consent (for marketing communications)
  • Legal compliance requirements

4. Data Sharing Practices

We may share information with:

  • Payment processors (Stripe, PayPal)
  • Shipping providers (UPS, FedEx)
  • Analytics services (Google Analytics)
  • Legal authorities when required

We do not sell your personal information.

5. International Data Transfers

Your data may be transferred globally with appropriate safeguards:

  • Standard Contractual Clauses
  • Privacy Shield frameworks (where applicable)

6. Data Retention Periods

We retain your information:

  • Active accounts: Until deletion request
  • Order records: 5 years (legal requirement)
  • Marketing data: Until consent withdrawal

7. Your Privacy Rights

You have the right to:

  • Access and update your information
  • Request data deletion
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to marketing
  • Lodge complaints

8. Cookies and Tracking Technologies

We use:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)

Manage preferences via our cookie banner.

9. Security Measures

We implement:

  • SSL encryption
  • Regular security audits
  • Access controls
  • PCI-DSS compliance

10. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect children’s data.

11. Policy Updates

We may modify this policy periodically. Significant changes will be notified to active users.

12. Contact Information

For privacy-related inquiries:

  1. Use the privacy settings in your account
  2. Submit a request through our online form